Frequently Asked Questions

How much does it cost?

Scadlr can be FREE to use, here’s how! Scadlr charges a small fee for every transaction made. There is no monthly, annual, or subscription payment involved. The fee can be passed onto your customers in their final total, creating no cost for you as a business. We have one version of the application that gives you access to every feature and update, no upgrades needed! Trust us, we know the struggle of trying to navigate different payment tiers or levels, but with scadlr it comes all together.

Can I see the product before I commit?

Of course! Our customer support team is always around to answer questions and give quick 30-minute demos. By filling out a contact form, a team member will get back to ASAP and schedule a time that is best for you. Read more down below about the onboarding process and what you can expect once you sign up.

Can I sell products/merchandise?

Yes! Since our product uses a shopping cart system, customers can purchase any products along with their events, bookings, etc. We have the option to sell physical items (merchandise, supplies, drinks/food, etc.) and digital ones as well! Sell PDF’s, memberships, subscriptions, etc. and also give out promo codes based on seasonal sales/special events.

Is scadlr secure?

Security of you and your customers data is of utmost importance to us here. We partner with Stripe, a leading, trusted payment processor. Your business data will not be shared with anyone else and stays in your scadlr account. You can also access customer data in a protected way and make sure everything is in one place! When you are onboarding, our team can explain more and will be diligent on helping you navigate Stripe.

What does the customer experience look like? Will they have access to scadlr?

Scadlr is easy, user friendly, and makes registering for events seamless. Each customer can create their own account and use the shopping cart feature to browse your classes, private events, and products. You can also choose how your calendar looks. Scadlr offers monthly calendars, gallery and list view. In addition, the scadlr team is willing to help you transfer customer data from your previous system. We send notifications and make sure all your regulars are in the know!

Can I see reports?

Report generation is a complimentary feature provided with scadlr, and we do all of the work to set up your instance so you can start gathering data. Google Analytics is also included so you can explore and analyze business data from there. Our report dashboard has options for you to choose from (product, gift card, order, customer reports, etc.) and allows you export them into PDF form.

How do I integrate this into my business?

Transitioning scadlr into your business structure is simple. You will have your OWN instance and site where everything can be tailored/customized. Read more about the process below and if you are intrigued/want to set up your own account, click get started!

Demo

As said before, team members are always available to walk you through the application in any capacity. Whether it’s getting a general overview or asking specific questions, we want you to feel confident and excited about switching to a new system. A demo is low stakes and can get you familiar with all things scadlr, don’t hesitate to reach out!
Onboarding

After we have the demo, onboarding is an important next step. During this call, we will show you how scadlr can be tailored to your business specifically. Our development team will create an account with your logo, organization name, and other attributes. Taking the time you need to feel fully set up is our priority. We also love to get to know our clients during the onboarding and how they run their business! It’s what the scadlr community is all about.
Designing & Creating

Once your account is set up, the fun part begins! Creating your events and designing your page is where you can let your classes shine. Add pictures into your media library, write descriptions, import essential info, etc. You can also create more than one location if your business requires it!
Contact Support

Our team is dedicated to providing excellence and un-matched support for our customers. As a community-focused business, we want to see you succeed. Whether you’re completely new to software or you’re ahead of the game, we’ll help get you where you need to be. Support is available for you as a trusted customer of scadlr. Whether you’re a returning member of the scadlr family or you want some additional information, we’re here for you.

Contact

Still have questions? Submit the form below, and a member of our team will be in touch shortly!